Customer Relations Representative - State Farm Agent Team Member Las Vegas, NV

Apertura Futura: Customer Relations Representative - State Farm Agent Team Member

Full Time • Las Vegas, NV
ROLE DESCRIPTION:
Cheryl Hasson State Farm Agency is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Customer Relations Representative with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income. If you enjoy setting and achieving goals, are organized and good with people we would love to welcome you to our team!

RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
  • Multitask efficiently and keep up to tasks throughout the day 
QUALIFICATIONS:
  • Dedicated to customer service
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Able to obtain Property and Casualty License
  • Able to achieve mutually agreed upon marketing goals
  • Interested in marketing products and services based on customer needs
  • Self-motivated
  • People-oriented
BENEFITS:
  • Hourly plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Retirement plan
  • Growth potential/Opportunity for advancement within my office




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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